Privacy Policy

We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to www.teuru.org.nz, a website produced and maintained by Lopdell House Society, operating as Te Uru Waitakere Contemporary Gallery. We have established this security and privacy policy to let you know the kinds of personal information we may gather during your visit to the website, why we gather this information, what we use it for, why we might disclose it and how you can manage it.

Please be advised that the practices described in this privacy policy apply only to information gathered through this website.

By visiting our website, you are accepting the practices described in our privacy policy. If you do not agree to the terms of this privacy policy, please do not use the website. We reserve the right to modify or amend the terms of our privacy policy from time to time without notice. Your continued use of our website following the posting of changes to these terms will mean you accept those changes.

If you have any questions about this privacy policy or don’t see your concerns addressed here, you should contact us by email at info@teuru.org.nz

What information about me does Te Uru collect and store?

Te Uru adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our website. We ask for only the information we need to provide the service you've requested.

Personal information

We collect and store information that you enter into this website. For example, when you join the Gallery, make a donation or purchase online tickets, we collect and store some or all of the following information that you provide: name, billing address, email address, telephone number, credit card number and credit card expiration date. This information is used to provide the products and services that you have ordered or requested, to process orders, to send order and donation confirmations, and to provide customer service. Some of this information may be used to contact you about sales, special offers and new site features.

Anonymous information

Through your use of the website, we may also gather certain information that does not identify you individually (“Anonymous Information”). Generally, this information is collected through "traffic data" and may involve the use of "Cookies," "IP addresses" or other numeric codes used to identify a computer. We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit this website. We also collect information regarding user traffic patterns and site usage. This information is used to analyse and improve this website.

Use of cookies and spyware

Like many websites, we use “cookies,” which are files stored on your computer’s hard drive by your browser. Cookies help us to identify members and to optimise their experience. We need browser cookies to be enabled for certain areas of the website. Cookies do not personally identify users, although they do identify a user's computer. Our website never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this website.

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

Email communication

We provide free monthly enews and evites to keep you up-to-date on Lopdell House Gallery programmes and events. We do not sell, rent or share your email information with anyone. You can subscribe and unsubscribe at anytime.

Surveys

We conduct surveys online and on location to help us understand our audience. You may decide whether or not you want to answer our survey questions. No personal information from these surveys is disclosed to third party organisations. We may compile the results and publish them or share them with other parties.

How is my information used?

We do not sell, barter, give away or rent your personal information to any organisation outside of Te Uru.

Use of mailing lists and membership information

Te Uru email and mailing lists are used primarily to send notices about our programmes and events. We do not sell, rent or share our contact information with commercial businesses. We may occassionally use this list for a fundraising campaign.

Customer service and feedback

We may use your personal information to fulfill orders, provide customer service, track your compliance with the website’s rules and regulations, or for editorial and feedback purposes.

Emergency situations

We may use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the website; (b) protect and defend our rights or property, the website or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the website or the public.

What steps are taken to keep personal information secure?

The security of all personal information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your computer to our servers. personal information collected by our websites is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers and all online purchases, the personal information is encrypted before you conduct your transaction. Only those employees who need access to your personal information in order to do their jobs are allowed access.

While we make reasonable efforts to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our website, and you do so at your own risk.

What happens when I link to or from another website?

This website may contain links to other websites. Please be advised that the practices described in this privacy policy do not apply to information gathered through these other web sites. We are not responsible for the actions and privacy policies of other websites.

Public areas, chat rooms and newsgroups

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this privacy policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you expect to keep private.

Governing law

Our website is published in New Zealand and is intended for users from New Zealand. The laws of New Zealand shall govern in any and all disputes, including privacy or defamation issues or other concerns.

Policy changes

As our website continues to develop, we may add new services and features to our website. In the event that these additions affect our privacy policy, this document will be updated appropriately.

Opt-out and correction procedures

You may opt-out of receiving future email communications and newsletters from us at any time by selecting the “unsubscribe” text link provided at the bottom of all email communications. You correct or update personal information that you have previously provided to us by emailing info@teuru.org.nz.