Keeping you safe

Auckland is now at Alert Level One and Te Uru is open Tuesday-Sunday. Although there are no government restrictions on numbers and events at this time, we'll still be operating on a safety-first basis, and taking all possible precautions to reduce further spread of the disease.

Please use our main front entrance, where we can offer any assistance you may need, including exhibition information, bag storage and contact tracing.

In keeping with government advice, we will also continue with contact tracing, which gathers information that will be essential if there is another outbreak. On arrival, we request all visitors leave a few contact details with our staff, in accordance with the government’s contact tracing guidelines. Or you can check in with the NZCovid Tracer app on your own device.

At Alert Level One, below are the precautions we'll be taking to follow government guidelines so you can enjoy a safe visit to the gallery:

  • Regular cleaning of all door handles, hand rails, elevator buttons, chairs/benches and bathrooms
  • Contactless pay systems in the shop
  • Hand sanitiser is available on arrival at gallery reception
  • NZCovid Tracer app QR codes are available for contact tracing

We recommend that visitors continue to maintain safe distancing while in the gallery and wear a mask when in close contact with strangers. Where possible, events will be seated and spaced out in accordance with government guidelines – please arrive early to ensure your place.

Please ensure you bring a suitable face covering to protect yourself and others in the gallery.

Should you need help around the gallery, please ask our staff at the front desk for directions.

If you’re feeling unwell, please stay at home.

Be kind to others. Be kind to yourself. He waka eke noa! 

Click here to download our latest Gallery Guide. Save it to your phone to help you find your way around during your visit. (PDF, 5.6mb)

Please get in touch if you have any questions or concerns. We look forward to seeing you soon.

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